Our Management Idea
"Quality first and treat the customers as supremacy" is the highest principle of our operation and service. Since the early days of its establishment, we have devoted ourselves to improving the quality of all employees to realize the concept of sustainable management, and focused on the implementation of employee education and training, adhering to the business philosophy of "professional, responsibility, efficiency" and serving a wider range of services.
We know that customer satisfaction is product quality and it's CTM's responsibility. Our attitude of excellence, continuous improvement of research and development products, use of more sophisticated technology to develop better products and quality, and return the economic benefits of cost reduction to all customers, achieve the company's goal of sustainable operation, pursue and maintain "customers satisfied"
In the future, we will improve higher service quality to meet the requirements of our customers and market. The following are our considerate services:
• One year warranty period / Free after-sales service - Except for natural disasters and man-made disasters
• There are maintenance service branches in Taiwan, China, Vietnam, Thailand, Malaysia, and Indonesia. Professional technical personnel can arrive within 7 hours during working hours in normal conditions.
• We have professionals in electronics, motors, and electromechanical integration who are ready to help your company solve various power problems. We can also help to deal with other brands, and the charges are guaranteed to be reasonable.